Technical Support Service
As a dedicated business unit we are focussed only on your needs
Here are some of the things that we do for you as part of our core service offer…
That includes everything from replacing items of computer equipment to offering consultancy services to underpin the ICT and audio-visual requirements for a new school build!
Remote network monitoring and maintenance
We keep your local area network running smoothly by proactively monitoring the health of your systems and take remedial steps when required
We provision and maintain your user accounts and manage your ICT devices; this allows you to communicate with others, share, store, process and retrieve your information and data
We offer remote and peripatetic technical support and because there are no additional charges for this, you can contact us with confidence with any matter, large or small!
Equipment procurement services
We offer a full procurement service including advice and guidance on equipment specification; securing best value for equipment pricing; offering outright purchase and leasing options; offering research, testing and installation services, leading on warranty and maintenance matters….
And there is so much more…
We offer you a range of services at no additional cost as part of your service level subscription including access to services such as the Microsoft Office 365 suite, Google Cloud and Impero E-Safety and classroom management software.
We also offer a free swap out of your unmanaged switches for managed switches
We offer a comprehensive package of services to develop and maintain your curriculum network infrastructure.
Microsoft Office 365
FREE access to the MS Office 365 suite
Managed Switch Initiative
FREE swap-out of existing switches
Enhanced network monitoring
Impero Education Pro and Insight
FREE E-Safety software
FREE Classroom management tools