Technical Support Service

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As a dedicated business unit we are focussed only on your needs

Here are some of the things that we do for you as part of our core service offer…

 

Project Management

 

That includes everything from replacing items of computer equipment to offering consultancy services to underpin the ICT and audio-visual requirements for a new school build!

 

Remote network monitoring and maintenance

 

We keep your local area network running smoothly by proactively monitoring the health of your systems and take remedial steps when required

 

Network Administration

 

We provision and maintain your user accounts and manage your ICT devices; this allows you to communicate with others, share, store, process and retrieve your information and data

 

ICT Support

 

We offer remote and peripatetic technical support and because there are no additional charges for this, you can contact us with confidence with any matter, large or small!

 

Equipment procurement services

 

We offer a full procurement service including advice and guidance on equipment specification; securing best value for equipment pricing; offering outright purchase and leasing options; offering  research, testing and installation services, leading on warranty and maintenance matters….

 

And there is so much more…

We offer you a range of services at no additional cost as part of your service level subscription including access to services such as the Microsoft Office 365 suite, Google Cloud and Impero E-Safety and classroom management software.

We also offer a free swap out of your unmanaged switches for managed switches

 

We offer a comprehensive package of services to develop and maintain your curriculum network infrastructure.

Microsoft Office 365

FREE access to the MS Office 365 suite

Fully managed

Integrated solution

more….

Managed Switch Initiative

FREE swap-out of existing switches

Enhanced network monitoring

Improved security

FREE Warranty

Impero Education Pro and Insight

FREE E-Safety software

FREE Classroom management tools