SIMS Technical Support
What technical services do we offer?
SIMS exists in a traditional client/server environment* and there are a range of technical functions that we offer in support of SIMS and your local IT infrastructure, including but not limited to:
- MS SQL Server installation and configuration (Microsoft SQL licence may be required)
- Installation and configuration of SIMS Server and Document Server
- Installation of SIMS workstation clients
- Installation of SIMS Discover
- Installation and configuration of SIMS automatic deployment and upgrade tool (SOLUS3)
- SQL migration
- Deployment of scheduled SIMS upgrades
- Deployment of generic and site specific SIMS patches
- 3rd party application SIMS links
- Advice on SIMS hardware and software specifications
- Support on SIMS backup and recovery.
* alternative models for hosting SIMS are available for extending access outside your school or academy.