Our Services - At A Glance

Technical Support Service

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Regulatory Compliance

Safeguarding pupils
Data Protection
Software licensing
Anti-virus Protection
Safe working practices

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Business Solutions

Strategic planning
Research and development
Consultancy services
Network design
Network management

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Support to Teaching and Learning

ICT solutions
Audio-visual solutions
Partnership working

Access to Services

Microsoft Office 365 for teaching staff and pupils

Impero E-Safety and classroom management software

Google Apps for Education

Business Continuity

Measures in place to safeguard schools against any unforeseen event

Comprehensive disaster recovery strategy

Off-site encrypted central backup solution for school systems and data

Network Administration

Working to industry standards for the Microsoft, Google and Apple platforms

Providing monitoring and maintenance of school-based systems

Remote asset management

Software deployment and system updates

Peripatetic Technical Support

Proactive and reactive on-site technical support

Specialist support to ICT and audio-visual devices

Equipment Procurement

Best value secured for a broad range of ICT and audio-visual equipment

Total cost of ownership solutions offering extended equipment warranty

Operating lease option to spread the cost of your ICT equipment

Testing, customisation, installation of ICT and audio-visual equipment

Equipment Repairs

Full support to warranty claims

Advice and support to a wide range of equipment

Equipment Disposal

Free collection and disposal of equipment

Compliance with current European Union equipment disposal directives

Compliance with Data Protection legislation for the disposal of sensitive information and data

Management Information Support

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Statutory Framework

Evaluation of software compliance
Advice and support to DfE guidelines
Collaborative working with stakeholders
Supporting data analysis and collection services
Providing a data cleansing service

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Business Solutions

Strategic planning
Research and development
Consultancy services
Training and support
Software evaluation
Data conversion
Housekeeping services
System administration
Technical support

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Support to the SIMS Suite

SIMS Core suite
Assessment and reporting
Registrations and admissions
Curriculum management
Dinner Money
SIMS Agora

Authorised Local Support Unit

Working to a formal license arrangement with Advanced Learning, Bromcom and Capita

Providing dedicated specialist resource to the SIMS.net application suite – installation, configuration, customisation, maintenance, training and support

Support to DfE information management strategic aims

Working to DfE information management principles

Fully supporting the statutory framework including Pupil Census, School Workforce Census, End of Key Stage

Support to Schools’ Information Management Strategies

MIS in the classroom

Pupil assessment tracking

Parental engagement

Financial management

Dinner Money

Extended Support Services

Software testing and evaluation

Research and development services

Ensuring compliance with technical and application development roadmaps

Developing interoperability solutions between SIMS and other proprietary solutions

Providing a broad range of data collection, data transfer and data dissemination services for schools

Coordination and liaison of information management activities for schools, for example, to support Local Authority initiatives or external agency information requests